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Welcome to Marshall Cavendish eBooks

Frequently Asked Questions

    General

    1. What are Marshall Cavendish eBooks?
    2. What are the features of the iOffline reader?
    3. How do I read the books in the iOffline reader when the bookshelf is downloaded?
    4. Who should I contact if I have additional questions?
    5. How do I download the iOffline reader?
    6. What is the difference between the print and eBook versions?
    7. What is the difference between Marshall Cavendish eBooks and Marshall Cavendish Digital?
    8. What special features are included on the Marshall Cavendish eBook platform?
    9. Can eBooks be downloaded to my computer?
    10. Is remote access available?
    11. How many simultaneous users can access Marshall Cavendish eBooks at the same time?
    12. Are MARC records available?

    Citing Our eBooks

    1. How do I cite an eBook?

    Technical

    1. What are the system requirements for accessing Marshall Cavendish eBooks?
    2. How are Marshall Cavendish eBooks accessed?
    3. In what format are Marshall Cavendish eBooks displayed?
    4. What types of authentication are available for Marshall Cavendish eBooks?
    5. Can eBooks be read on handheld devices?
    6. In order to access Marshall Cavendish eBooks, do I need to enable cookies on my browser?
    7. How do I update contact information and passwords?
    8. With which browsers are Marshall Cavendish eBooks compatible?
    9. Can eBooks be used on whiteboards?
    10. Do you offer library card holders access to Marshall Cavendish eBooks?
    11. I'm having trouble logging in to my bookshelf. What should I do?

    Using the eBook Platform

    1. What is the Bookshelf?
    2. How do I search inside a particular eBook?
    3. How do I search across all of my eBooks?
    4. Can I print these eBooks?
    5. What is My Folder?
    6. How do I access My Folder?
    7. What is a bookmark?
    8. What is a note?
    9. What does the Admin folder allow me to do?

    Ordering and Sales

General

  1. What are Marshall Cavendish eBooks?
  2. Marshall Cavendish eBooks are searchable, bookmarkable digital books that include the full text and illustrations of all of the Marshall Cavendish titles.

  3. What are the features of the iOffline reader?
  4. With the iOffline Reader, you can read in single or double-page or full-screen mode, adjust the size of the text as needed, and search for terms within the book you are reading. While reading, you can use the bookmark and notes features and save your annotations. Your notes and bookmarks will still be there when you open the book again, unless you edit or delete them.
  5. How do I read the books in the iOffline reader when the bookshelf is downloaded?
  6. To read a book you will need to select a book(s) (checkbox on the left) and click download (link on the right). You can select and download more than one book at time. You can download the eBooks to your personal computer, or laptop, as long as it is connected to the Internet with an authenticated IP address. Once the eBooks are downloaded, you can access them anywhere through your iOffline icon.
  7. Who should I contact if I have additional questions?
  8. Please contact your local rep

  9. How do I download the iOffline reader?
  10.  

    The iOffline reader is available for both Windows and Macintosh. Click the install button below to start the installation. The following programs will be installed on your computer:

     

    •   iOffline Reader
    •   Adobe® AIR™ (Adobe version 1.5 or above is required to download the iOffline reader)


    Using the iOffline Reader:
    After the installation is complete, you can start the reader by clicking on the iOffline icon.

    First use:
    When the icon opens, click on institutional user. You will be asked to provide your URL, which you can copy and paste into the field (www.marshallcavendishebooks.com). The iOffline reader will verify your account details by connecting to a web server. If the account details are correct, the reader will continue to load. Once loaded, you can see all the books that you have subscribed to online with a link to download. If your account details are incorrect, the bookshelf will be empty. For this feature to work, you must be logged into a computer with an IP-authenticated address (e.g., your school library).

  11. What is the difference between the print and eBook versions?
  12. Photos and text content are identical in both media. Marshall Cavendish eBooks can be bookmarked, highlighted, searched within and across titles, and accessed simultaneously from any computer with an Internet connection. 

  13. What is the difference between Marshall Cavendish eBooks and Marshall Cavendish Digital?
  14. Marshall Cavendish eBooks offer the complete text and images of approximately 470 titles. The books offer full search capabilities, both within each book, and throughout each book on the Marshall Cavendish platform. Each eBook has a My Folder option that allows the user to create, store, and sort bookmarks and notes. The viewing screen is adjustable (fully zoomable) and the books can be read in a single- or double-page format. Text and images can be printed on a page-by-page basis.

    Marshall Cavendish Digital is a comprehensive reference resource featuring 57 electronic products that can be subscribed to or purchased separately or together. Marshall Cavendish Digital offers a wide range of features and functions such as: intersearch capability; image galleries; zooming and panning of images. 

  15. What special features are included on the Marshall Cavendish eBook platform?
  16. The Marshall Cavendish eBook platform includes the following special features:

    • Easy access from any computer with an Internet connection

    • Unlimited simultaneous use

    • Complete texts and illustrations of our acclaimed titles

    • User-friendly, intuitive interface and easy navigation

    • Cross-searching across all the Marshall Cavendish eBooks your institution has purchased

    • Downloadable MARC records

    • Password-protected notes

    • Bookmarking

    • The ability to print pages

  17. Can eBooks be downloaded to my computer?
  18. Purchasing a Marshall Cavendish eBook entitles you to permanent access to the title online, and you can download the ebook to your computer or laptop following the instructions given in the iOffline Reader section.

  19. Is remote access available?
  20. Yes, remote access can be configured during the purchasing process. 

  21. How many simultaneous users can access Marshall Cavendish eBooks at the same time?
  22. Marshall Cavendish eBooks can be accessed by an unlimited number of simultaneous users.

  23. Are MARC records available?




  24. No

Citing Our eBooks

  1. How do I cite an eBook?
  2. Using the Camaro eBook as an example:

    The Chicago Manual of Style (CMS) format:
    Bradley, Michael. Camaro. New York: Marshall Cavendish Benchmark, 2010. Marshall Cavendish eBooks.

    The Modern Language Association (MLA) format:
    Bradley, Michael. Camaro. New York: Marshall Cavendish Benchmark, 2010. insert date of access.

Technical

  1. What are the system requirements for accessing Marshall Cavendish eBooks?
  2. A broadband Internet connection is not required, but is the ideal way to access Marshall Cavendish eBooks. Dial-up users may face delays in downloading.

    If you are having trouble viewing Marshall Cavendish eBooks, we suggest updating to the latest Flash player compatible with your browser. 

  3. How are Marshall Cavendish eBooks accessed?
  4. Access information is provided by customer service after purchase. eBooks can then be accessed through an Internet connection and standard web browser.  

  5. In what format are Marshall Cavendish eBooks displayed?
  6. Marshall Cavendish eBooks are displayed through the eBook reader hosted on mcdebooks.ipublishcentral.com and accessed through a standard web browser. 

  7. What types of authentication are available for Marshall Cavendish eBooks?
  8. We offer authentication via Username and Password, IP Address, and Referral URL. Users can choose their preferred method of authentication after purchase. 

  9. Can eBooks be read on handheld devices?
  10. Not at this time. 

  11. In order to access Marshall Cavendish eBooks, do I need to enable cookies on my browser?
  12. Yes, you will need to enable cookies for access to Marshall Cavendish eBooks. 

  13. How do I update contact information and passwords?
  14. Go to My Folder and click on “Manage my Account.” 

  15. With which browsers are Marshall Cavendish eBooks compatible?
  16. We support most current browsers, including Internet Explorer, Firefox, Netscape, Safari, and others. Users with Internet Explorer 8 may need to click “Compatibility View” if elements of the page seem out of place. 

  17. Can eBooks be used on whiteboards?
  18. Yes. Marshall Cavendish eBooks are compatible with, and can be read on, whiteboards.

  19. Do you offer library card holders access to Marshall Cavendish eBooks?
  20. No

  21. I'm having trouble logging in to my bookshelf. What should I do?
  22. Close and restart the browser. If that does not solve the problem, contact your librarian or administrator for assistance.

Using the eBook Platform

  1. What is the Bookshelf?
  2. The Bookshelf is the collection of Marshall Cavendish eBooks that have been purchased. The eBooks are listed alphabetically by title. 

  3. How do I search inside a particular eBook?
  4. Any eBook that is being read can be searched using the search bar at the top of the eBook reader.

  5. How do I search across all of my eBooks?
  6. A general search entered into the search box on your Bookshelf allows you to search through all of the eBooks on your Bookshelf. You can search by keyword or by title. An Advanced Search option is also available on your Bookshelf. 

  7. Can I print these eBooks?
  8. The print icon at the top of the eBook reader screen allows you to print the page you are viewing. 

  9. What is My Folder?
  10. My Folder is a personal account that allows you to create notes and bookmarks in your eBooks. Using the My Folder features, you can modify your personal settings, as well as view and manage all the notes and bookmarks that you have created. You can go directly into an eBook by clicking on the hyperlinked page number next to a bookmark or note in the My Folder section. 

  11. How do I access My Folder?
  12. Before you can access the My Folder section of the site, you must register for a personal account. Click on “Login” at the top of the screen and then select “Sign up for a personal account.” Once you have registered for a personal account, you can access the My Folder section at any time by clicking on "Login" and entering the username and password that you provided for your personal account. 

  13. What is a bookmark?
  14. The bookmark feature allows you to mark specific pages in your eBooks for easy access later. You must have a personal My Folder account and be logged in to that account before the bookmark feature will be available to you. When an eBook is being viewed in the eBook reader, all of the bookmarks for that title are accessible through the "Bookmarks” tab at the bottom. You will also be able to view and manage all of your existing bookmarks in the My Folder section of the site. 

  15. What is a note?
  16. A note is a reader’s comment that can be added to any page in your eBooks. You must have a personal My Folder account and be logged in to that account before the note feature will be available to you. When an eBook is being viewed in the eBook reader, all of the notes for that title are accessible through the "Notes” tab at the bottom. You will also be able to view and manage all of your existing notes in the My Folder section of the site. 

  17. What does the Admin folder allow me to do?
  18. The Admin folder allows you to manage your patrons' access. Once logged into your Admin folder, you can access all the eBooks in your collection; access your Bookshelf and see the number of books by category that are on your Bookshelf, add, edit, activate, and deactivate users in your system; change passwords and profile information for users in your system; search by content, title, or keyword; and review your notes and bookmarks. You can also easily go back and forth between your Bookshelf and the Admin folder.
     

Ordering and Sales